Are you looking for a career change?

Turnabout is actively seeking a Social Media Specialist. In this role, you will be instrumental in collaboratively developing and executing Turnabout’s Social Media content and strategies. This position is perfect for someone with a deep passion for fashion, hands-on experience with influencer marketing, basic graphic design skills (Canva or Adobe preferred), and a personality that shines on camera, especially for content creation. Your task will be to spread the word about Turnabout, highlighting its significance and appeal to a broad audience. This role is a unique opportunity to blend creativity, strategic thinking, and a love for fashion in a vibrant, fast-paced environment.

What we offer:

• Competitive wages depending of experience
• On demand pay
• RRSP matching Program
• Extended Benefits
• Ongoing fashion education
• Ongoing professional development
• Work with teams that enjoy and support each other
• 50% Consignment split
• Dental care
• Extended health care
  
  

If you:

• Have a bachelor's degree in Marketing, Business, a related field, or evidence of exceptional ability.
• Have a passion for the sustainable luxury fashion and consignment industry.
• Minimum of 3+ years of social media marketing experience.
• Strong digital marketing skills in social media.
• Email marketing experience (Klaviyo preferred).
• Data-driven mindset with a strong analytical and problem-solving skill set.
• Excellent communication and interpersonal skills.
• Creative thinker with the ability to generate innovative marketing ideas.
  
  

What you’ll do:

• Collaboratively develop and execute social media marketing strategies for brand growth and customer retention.
• Plan, organize, and execute campaigns, promotions, and events.
• Execute and manage seasonal photoshoots with our in-house photographer and stylist.
• Ensure User-Generated Content (UGC) is utilized effectively.
• Participate in in-house and externally sponsored Turnabout events.
• Ensure social media customer inquiries are answered in a timely fashion.
• Maintain consistent branding across all channels.
• Use data for targeted marketing decisions.
• Seek strategic partnerships for brand expansion.
• Track and report on marketing performance.
• Work weekends or evenings as required.
  
  

Who we are:

Turnabout began in 1978 and is an industry leader in the resale of contemporary and designer clothing & accessories for women and men with eight brick & mortar stores that stretch from Vancouver to South Surrey and Oak Bay in Victoria. The diversity, talent, and accomplishments of our consignors & shoppers offer a great opportunity to work with amazing clients that buy and sell quality clothing & accessories brought to us from all over the world. You will learn all the facets of retail and our industry, and be part of a sustainable business that supports the community.

How to Apply:

Interested candidates are invited to submit their resume, a cover letter detailing their relevant experience, and why they are a great fit for this role. Sending a portfolio is encouraged.

Job Types: Full-time, Permanent

Pay: $58,000.00-$76,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• RRSP match

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Social Media and Marketing: 3 years (preferred)

Language:

• English (required)

Work Location: In person

IF YOU LOVE WORKING WITH PEOPLE & FASHION WE ARE THE PLACE FOR YOU!

• Working in resale means that every day is different. We receive amazing mens & women’s clothing & accessories from people from all walks of life.
• It’s always busy, there is always lots to do, and, tons of great clients and shoppers to meet.
• You may also have the opportunity to work at the store's photo booth taking pictures for online plus do social posts
• Growth opportunities to become a floor lead/keyholder, train to be a buyer/manager.
• Be part of something important - we keep fashion out of landfills and work hard to make our community financial returns when they clear out their closets.

What we offer:

• Competitive wages depending on experience
• Ongoing professional development
• On demand pay
• Extended Benefits Package (full-time employees)
• RRSP Matching Program (full-time employees)
• Calm - The #1 App for Meditation and Sleep
• Ongoing fashion education
• Work with teams that enjoy and support each other

If you:

• Have a warm, friendly demeanor and you enjoy relationship-building… and sales!
• Knowledgeable and passionate about luxury fashion, brands and trends
• Understand the importance of customer satisfaction
• Capable of developing relationships with customers and colleagues
• Flexible, reliable, and are able to work within retail store hours (including at least one weekend day)
• Strong attention to detail, commitment, and communication skills.
• A keen eye for beauty and style.
• Confidence and the ability to make decisions under pressure.
• Perficient Computer knowledge (preferably POS systems)

What you’ll do:

• Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge
• Remember loyal customers’ names, sizes and preferences and maintain friendly relationships
• Team up with Manager and Assistant Manager to maintain outstanding store condition and ensure high levels of customers satisfaction through excellent service
• “Go the extra mile” to drive sales
• Assists with inventory, including receiving and stocking merchandise.
• Committed to loss prevention through exceptional service

Qualifications:

• Experience in the fashion industry
• Strong understanding of sales principles and customer service practices
• Previous experience: customer service, retail, fashion, communication
• Hands-on experience with POS transactions
• Solid communication and interpersonal skills
• A friendly and energetic personality
• Availability to work flexible shifts

Who we are:

Turnabout began in 1978 and is an Industry Leader in the Resale of Contemporary and Designer Clothing & Accessories for Women and Men with eight brick & mortar stores that stretch from Vancouver to South Surrey and Oak Bay in Victoria. The diversity, talent, and accomplishments of our consignors & shoppers offer a great opportunity to work with amazing clients that buy and sell quality clothing & accessories brought to us from all over the world. You will learn all the facets of retail and our industry, AND be part of a sustainable business that supports the community.

Job Type: Part-time

Pay: $17.00-$23.00 per hour

Expected hours: 16 – 25 per week

Day range:

• Every Weekend

Shift:

• 8 hour shift
• Day shift

Experience:

• sales: 1 year (preferred)
• customer service: 1 year (required)

Work Location: In person