TURNABOUT POLICY ON AUTHENTICITY
Authenticating is the most important part of our consignment process. Our well-trained staff and professional buyers work to ensure that every single item that is consigned or bought is 100% authentic and in great condition.
INSPECTION AND EVALUATION
All items must be authenticated before they are approved for consignment by our team of resale experts. Authentication is brand-specific, each item is inspected for brand markings, holograms, date codes, hardware engravings, and serial tags. When necessary, we use an outside authenticating service which provides us with a written appraisal. This is helpful with pricing accurately and can be a great selling tool.
GOODS DETERMINED TO BE COUNTERFEIT
Turnabout does not accept fake or counterfeit merchandise of any kind. If we suspect that a submitted consignment is not authentic we will contact the consignor in an effort to establish the items authenticity. Items Turnabout determined are counterfeit may be returned to the consignor or can be disposed.